
Frequently Asked Questions
eKu orders:
Can I Track My Order?
If you provide an email address or phone number we will send through an order confirmation with tracking details for you to be able to track your order through Australia Post
How long will my order take to arrive?
We will ship order within 1-2 business days. Once your order has been packed you will receive a shipping confirmation with tracking details emailed or texted to you. All orders are shipped via Australia Post
Can I change or cancel my order once I've placed it?
Please email us at customercare@kitchenhomewares.com.au with your order number and the request changes you may have. We do fulfill our orders quickly, so we will do our best to ensure your request does happen.